Privacy Statement

Our Commitment

DataTorque is committed to protecting your privacy and the privacy of our clients in accordance with the European Union General Data Protection Regulation (GDPR) and the New Zealand Privacy Act 2020.

This Privacy Statement explains how we collect, use, share, and protect your personal information when you use our website.

 

What personal information we collect


We may collect the following types of personal information:

  • Name
  • Email address
  • Contact number
  • Location data (e.g., IP address)
  • Information you submit via forms and email
  • Website usage data (via cookies and analytics tools).

We only collect information that is necessary for our business functions, and we strive to collect it directly from you wherever possible.

 

How we use your personal information


We use your personal information to:

  • Provide, operate, and improve our services
  • Respond to enquiries and support requests
  • Send newsletters or promotional emails (only with your consent)
  • Analyse traffic and user behaviour to improve our website
  • Comply with legal obligations.

We process personal data only when there is a lawful basis to do so, including your consent, contract performance, legal obligations, or our legitimate interests.

 

Your rights


You have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Delete your data (the "right to be forgotten")
  • Object to or restrict certain types of processing
  • Withdraw consent at any time (where consent was the lawful basis)
  • Request data portability (under GDPR).

To exercise these rights, contact us at: info@datatorque.com

If you are in New Zealand and need to discuss any privacy concerns, you can contact the Office of the Privacy Commissioner at https://www.privacy.org.nz/.

If you are in the EU, you may contact your local Data Protection Authority.

 

Cookies and tracking


We use cookies and analytics (e.g., Google Analytics) to:

  • Track website usage
  • Remember user preferences
  • Improve your online experience.

You can manage or disable cookies via your browser settings. Where required by law (such as under the ePrivacy Directive or GDPR), we ask for your explicit consent to use non-essential cookies.

 

How we share personal information


We do not sell your personal information. We may share it with trusted third parties who assist us with:

  • Hosting and IT infrastructure
  • Analytics and marketing tools
  • Legal and compliance services.

These third parties are contractually obligated to protect your data and only use it for the services we request.

 

Data security


We use technical and organisational measures to protect your personal data against loss, unauthorised access, or misuse. These include encryption, secure servers, access controls, and regular security audits.

 

Data retention


We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymise it.

 

Third-party links


Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal data.

 

Updates to this statement


We may update this Privacy Statement to reflect changes in law or our practices. When we do, we will revise the "Effective Date" on the website.